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As Namibia's foremost Electrical and Renewable Energy solutions partner, Megatech is on the lookout for an energetic individual with a passion for the industry to join our team as a Technical & Process Engineer our Renewable Energy branch. Megatech, which is part of the Pupkewitz Group with a rich history spanning over 120 years, is dedicated to positively impact the communities we serve.  Megatech provides equal opportunities for growth and development through our inclusive workforce, founded on our corporate culture and values.   At Megatech we anchor our culture on a self-authored Code of Honor, emphasizing integrity and excellent customer service and an active presence. As a Technical & Process Engineer, you'll thrive in a fast-paced environment that fosters your personal and professional growth, ensuring ample support for your development.  

If this sounds like an opportunity to you, then join us in protecting our success as a valued partner to customers.

Purpose

As a Technical & Process Engineer in Renewable energy, your primary responsibility is to optimize systems, processes, and technical operations to enhance efficiency, reduce costs, and ensure the delivery of high-quality after sales support. Their role bridges technical expertise and operational improvement to support business objectives. A Technical and Process Engineer ensures operational excellence, drives innovation, and contributes to the sustainable growth of the business in both the retail and solar sectors.

 

Requirements

• Grade 12 certificate or equivalent.
• Code B Driver’s license.
• Tertiary qualification, Degree, or Trade Diploma in Engineering (Electrical/Electronics/Mechanical) or equivalent.
• Knowledge of electrical and solar systems products and suppliers.
• 3-4 years’ experience in solar/electrical technical diagnosis environments.
• Understanding of low voltage (AC&DC electrical systems).
• Understanding of the topologies of inverters, batteries and solar panel technologies.
• High level of accuracy and problem-solving skills.
• Excellent customer service & strong administration skills.
• Familiarity with the retail industry, including knowledge of market trends, key players, and competitive dynamics.
• Proficiency in using Microsoft Office software.
• Strong numerical skills.
• Strong operational skills.

 

Key Result Areas

• Technical Service Centre (TSC) processes management.
• Manage the warrantee processes with suppliers.
• Relationship with suppliers to establish service centre partnerships and to ensure technical skills transfer.
• People management.
• Client and contractor management.
• Management of TSC stock (including spare parts and second hand stock).
• Provide technical advice to contractors/clients & internal sales staff.
• Site assessments and commissioning to support contractors and clients.
• Research & Development.
• Product Development and Engineering: Continuous study of new products quality and market trends.
• Income generation for TSC through sales, services, and installer trainings.
• Conduct technical trainings to contractors and internal sales staff.

 

Personal

• In our fast-paced environment, the candidate must be a highly motivated self-starter, being able to work in a team and individually with the right integrity.

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