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1. Main Function of the Role:

The primary purpose of this role is to assist the Branch Manager in overseeing all operational areas, supervising personnel, fostering a positive work environment, driving sales, ensuring customer satisfaction, and maintaining efficient branch operations.

 

2. Key Performance Areas:

• Support the Branch Manager in achieving profit, performance, and customer service goals.
• Manage stock levels effectively and mitigate the impact of negative stock control.
• Assist in monitoring and controlling expenses within the allocated budget.
• Oversee the administrative functions of the branch to align with company standards.
• Coordinate communication with employees to ensure smooth operations.
• Attend and actively participate in periodic staff meetings.
• Ensure compliance with health and safety regulations and all legislative requirements.
• Maintain a neat, clean, and welcoming environment for customers.

 

3. Qualifications and Experience:

• A minimum of Grade 12 with at least 3–5 years of applied experience.
• A 3-year tertiary qualification in agriculture, commerce, or retail/wholesale (advantageous).
• Comprehensive understanding of agricultural procedures and practices.
• Proficiency in Agri SMART systems and strong computer literacy in Microsoft Office Suite.
• Knowledge of modern management techniques, operational rules, and production goals within the industry.
• Namibian citizenship is required.

 

4. Skills and Attributes:

• Results-driven and customer-focused mindset.
• Strong organizational and administrative skills.
• Leadership capabilities with excellent communication, numerical, and interpersonal skills.
• Familiarity with best practices and standards in branch operations.
• Ability to promote and maintain a positive and productive work environment.

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