STRATEGIC IMPACT To coordinate the overall data capture and resolve any system issues in relation to applications usage. KEY PERFORMANCE AREAS RISK MANAGEMENT Demonstrate an understanding of various types of in the Bank. E.g Operational, credit risk etc CUSTOMER SATISFACTION Setup, configures, and installs user computers, printers, and other IT equipment. Monitor and maintain the computer systems and networks including installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems. Ensure there are daily, monthly, and yearly backups for disaster recovery to protect the Organisation’s financial, accounting, and other critical information stored on data Bank’s bases and other IT facilities. Performs regular and periodic tests to ensure integrity of data and liaises closely with application suppliers to optimise applications in use. Diagnose, assesses, and finds solutions for service requests within agreed service levels and response times. Ensure data security in the user laptops by monitoring updates and security software’s. Participate in training, reporting and recommend for any improvements that might assist in smooth facilitation of the process.  QUALIFICATIONS & EXPERIENCE Degree in Information Technology or Computer Science At least 2 years relevant post qualification experiences.
STRATEGIC IMPACT
To coordinate the overall data capture and resolve any system issues in relation to applications usage.
KEY PERFORMANCE AREAS
RISK MANAGEMENT
CUSTOMER SATISFACTION
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QUALIFICATIONS & EXPERIENCE
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