This vacancy has been closed.

Closing Date: 07 September 2023
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IT Support Officer  Gaborone  Francistown  Maun
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STRATEGIC IMPACT

To coordinate the overall data capture and resolve any system issues in relation to applications usage.

KEY PERFORMANCE AREAS

RISK MANAGEMENT

  • Demonstrate an understanding of various types of in the Bank. E.g Operational, credit risk etc

CUSTOMER SATISFACTION

  • Setup, configures, and installs user computers, printers, and other IT equipment.
  • Monitor and maintain the computer systems and networks including installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems.
  • Ensure there are daily, monthly, and yearly backups for disaster recovery to protect the Organisation’s financial, accounting, and other critical information stored on data Bank’s bases and other IT facilities.
  • Performs regular and periodic tests to ensure integrity of data and liaises closely with application suppliers to optimise applications in use.
  • Diagnose, assesses, and finds solutions for service requests within agreed service levels and response times.
  • Ensure data security in the user laptops by monitoring updates and security software’s.
  • Participate in training, reporting and recommend for any improvements that might assist in smooth facilitation of the process.

 

QUALIFICATIONS & EXPERIENCE

  • Degree in Information Technology or Computer Science
  • At least 2 years relevant post qualification experiences.


 

Closing Date: 07 September 2023