KEY ACTIVITIES New Installations Assists with installations and ensures the product is operational as per the specifications and compliance Ensures that product appearance reflects the brand Ensures site fit out is performed to standard and compliance signs are mounted Installs CCTV Conversions and testing the machines onsite Sets up Evolution system Reports back to the Technical Manager on task completion House-keeping On-site Technical Support Ensures project activities are carried out as per project plan Plans and prioritises time to respond to needs and requests Reports back to Technical Manager on progress and escalates complex issues accordingly Ensures that complaints and disputes are acted upon timeously onsite Provides professional service to clients In some entities, the Junior Technician may be required to: Assist with callouts Assist with technical elements of callouts and/or do the callout under supervision of a Technical Manager, including machine maintenance Carry out basic maintenance at sites, including but not limited to fit outs and installations, refurbishments, painting, electrical work, decommissioning, etc Perform test to ensure that components of LPMs and DLs are set up properly when LPMs or DLs are commissioned or altered Stock Control Keeps accurate records of spares which have been used  Completes stock usage forms Compliance Ensures compliance to ICS and ICP Adherence to gambling authority regulations Compliance requirements meet legislative requirements Workshop and gaming area at sites are maintained and cleaned to a standard so that no health and safety issues arise Complies with health and safety regulations Completes the maintenance register accurately and within the required timeframes (in respect of all malfunctions and maintenance performed on LPMs and DLs) Adherence to procedures Ensure that CEMS is updated reflecting any commissioning, alteration or de-commissioning of LPMs at the time of such occurrence Central Electronic Monitoring System Check all SKPs, DLs, data cabling and power cabling are secure and complies with relevant standards Reporting of any CEMS problems Check all variances, test and repair, and return to Finance Department Check main processor units, doors and DLs are secure from tampering Reporting  QUALIFICATIONS & EXPERIENCE Grade 12 / Botswana General Certificate of Secondary Examination (BGCSE) Relevant vocational/technical qualification with at least 2-3 years’ relevant experience and/or Relevant vocational/technical with 1-2 years’ experience 2 – 3 years of technical or electrical experience (pending qualification level) Experience in the gaming industry advantageous Employee Gaming License Driver’s License May be required to work shifts May be required to work weekends and public holidays Ability and willingness to travel between sites Good-sighted Ability to pick up machines and move heavy equipment Hands on electrical repairs  Â
KEY ACTIVITIES
New Installations
On-site Technical Support
Stock Control
Compliance
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QUALIFICATIONS & EXPERIENCE
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