ROLE ACTIVITIES
1. Knowledge Management Implementation:
- Support the development and execution of knowledge management strategies and processes.
- Implement and manage knowledge-sharing tools and platforms.
2. Information System Management:
- Ensure systems are operational, secure, and meet user needs.
3. Data Capture and Storage:
- Oversee the collection, organization, and storage of information.
- Ensure accurate and systematic documentation of data and knowledge assets.
4. Knowledge Sharing and Collaboration:
- Facilitate knowledge-sharing sessions and collaborative efforts among teams.
- Organize training and support materials to enhance knowledge management practices.
5. Compliance and Security:
- Ensure adherence to data protection regulations and institutional policies.
- Manage access controls and data security measures to protect sensitive information.
6. Reporting and Documentation:
- Prepare and maintain reports on knowledge management activities and system performance.
- Document processes, policies, and procedures related to information management.
7. Stakeholder Support:
- Assist internal teams with information management needs and queries.
- Coordinate with IT and other departments to resolve information system issues.
QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in information management, business administration, IT, or a related field.
- 2-4 years of experience in knowledge management, information management, or a related field within a financial institution.
- Experience with information systems, data management, and knowledge-sharing practices