ROLE ACTIVITIES
1. Knowledge Management Strategy:
- Develop and implement knowledge management strategies and frameworks.
- Design and execute knowledge-sharing initiatives to promote best practices and collaboration.
2. Information Systems Management:
- Ensure systems are secure, reliable, and meet the organization’s needs.
3. Data Capture and Storage:
- Implement processes for capturing and storing critical information and knowledge.
- Ensure data is accurately recorded, classified, and easily retrievable.
4. Knowledge Sharing and Collaboration:
- Facilitate knowledge-sharing initiatives and collaborative platforms.
- Organize training and workshops to enhance employees’ information management skills.
5. Compliance and Governance:
- Ensure information management practices comply with legal, regulatory, and organizational standards.
- Develop and enforce policies for data protection, privacy, and information governance.
6. Reporting and Analysis:
- Prepare reports on knowledge management activities and information system performance.
- Analyze data to identify trends, insights, and opportunities for improvement.
7. Stakeholder Engagement:
- Collaborate with internal departments to understand their information needs and provide support.
- Engage with external vendors and partners to manage information-related services and tools.
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QUALIFICATIONS & EXPERIENCE
- Bachelor’s degree in information management, business administration, IT, or a related field.
- Professional certifications (e.g., Certified Information Professional, Knowledge Management Certification) or advanced degrees (e.g., MBA, Master’s in Information Management) are advantageous
- 6 years of experience in knowledge management, information management, or a related field within the financial services industry.
- Proven experience in managing information systems, developing knowledge-sharing strategies, and ensuring compliance
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