This vacancy has been closed.

Closing Date: 11 April 2024
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Administrative Assistant  Hammarsdale
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Role Purpose:

To support the sales team and provide an important link between the managers and    their customers by managing the processes of all sales-related paperwork whilst resolving queries and arranging appointments to visit new and established customers.

Required Qualifications:

  • Matric
  • A secretarial diploma or office administration Diploma would be an advantage.

Required Experience:

  • 2 years' administrative experience.

Required Knowledge and Skills:

Behavioral Standards

  • Be brilliant at the basics
  • Face the brutal facts
  • Smash the silos
  • Be curious and challenge change
  • Take accountability for results and people

Knowledge

  • Business principles
  • Pricing systems
  • Workflow System
  • Group Cube
  • Price Probe
  • BMI & Ad-Vice Silo Reports
  • Shoprite portal

Skills

  • Highly Computer literate (MS Office and SAP)
  • Microsoft Office (Excel, Word & Powerpoint)
  • Verbal and written communication
  • Interpersonal skills
  • Logical thinking
  • Organizing and planning skills
  • Numeracy

Attributes

  • Tolerant of stress and pressure
  • Attention to detail
  • Deadline driven
  • Able to prioritize
  • Desire to continuously learn and progress  

Key responsibilities:

Sales Administration

  • Manage the price capturing process into the system.
  • Send price survey confirmations to customers every 2 weeks.
  • Maintain electronic and paper-based customer records and information.
  • Compile weekly performance feedback by sub-category for Regional Account Managers / National Account Managers.
  • Prepare monthly expense claims.
  • Monthly budget management – scrutinize reports and reverse relevant charges to correct cost Centre, and extract cost detail on request.
  • Manage business accrual Sallies as required.
  • Maintain MSIT budgets controls by customer/category.
  • Maintain the timeous Loading of Customer cycle and ad hoc deals.
  • Managing OOS and Out of Sequence deliveries.
  • Monitor and profile PI allocations and communicate to manager.
  • Monitor weekly pricing on key SKU's in Customers by region.
  • Monitor implementation of key price points vs RRSP.
  • Highlight to relevant NAM where objectives are not being achieved.

Promotion Grid Maintenance:

  • Capture and maintain all activities on the promotional grid and publishing internally.
  • Responsible for the accuracy and the compliance of the retailer promotional grid.
  • Ensure promo grid changes timeously are communicated to Customer Marketing & Supply chain team.
  • Weekly Advert trackers and Scorecards

Team Coordination and Self-Management

  • Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
  • Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
  • Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
  • Support the business core values.
  • Champion training and development of self and others through utilising available training opportunities.
  • Participate in regular performance appraisals and ensure that own targets and goals are clear and achievable.
  • Maintain a basic appreciation and awareness of employee relations climate and compliance where required in line with relevant legislation and company policy.
  • Compiling weekly feedback
  • Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives

  Customer Service

  • Quickly build an understanding of the FMCG industry, especially the Relevant categories and products.
  • Develop a strong working relationship with Junior Acc Managers, Key Acc Managers, and National Account Managers within teams.  
  • Build working relationships with key admin staff within customer's business.
  • Manage customer jab allocations, liaise with customer services and feedback to customer on drop dates, etc.


 

Closing Date: 11 April 2024