Role Purpose Provide administrative support to the laboratory team, ensuring efficient and effective laboratory operations. Required Education and Experience: Grade 12, Diploma/Certificate in Administration control Conversant English Competent in Microsoft word and Excel SAP experience preferred, but not mandatory Effective verbal and written communication skills 3 years in similar role – preferably in a scientific/medical facility Key responsibilities: Ensure that customers/visitors receive friendly and prompt service. Ensure that all incoming samples are correctly identified with a lab number, accurately entered into the Sample Register, ticked off as received (where applicable) and handed over to the relevant department. Regular follow ups on submission as per sample schedules. Issuing sampling consumables to the relevant sites. Generate Purchase Orders (PO) on SAP and distributing to relevant suppliers. Sending Invoices for receipting. Preparation of Monthly vaccine and medication issuing report. Ordering of Vaccines, Medication and consumables used in the laboratory. Distribution of correctly calculated vaccines and medications to the relevant sites. Load new vendors on document approval workflow. Scanning and archiving laboratory submission forms. Regular follow ups on outstanding/open PO’s and handling of queries raised by internal procurement/finance department as well as external suppliers. Weekly capturing of parent flock details. Authorizations: Buyer for the laboratory Ordering for the laboratory General attributes: Must be responsible, reliable and efficient Passion and alignment with our mission, vision, values & operating principles. Operate impartially and keep all information relating to business, marketing plans, discussions, research, laboratory quality management system documentation and clients results in strict confidence. Operate all laboratory activities following regulations and requirements of ISO/IEC17025:2017, DALRRD, SAVC Ensure that accurate written records of work in progress and a database with records are maintained to provide information when required. Ensure Customer satisfaction in respect of speed and accuracy. Logbooks must be filled in daily or by means of staff rotation. Always adhere to laboratory housekeeping rules. Ensure that all health and safety rules are implemented and followed Always ensure productivity. Assist in other departments when requested by the Laboratory Manager or the Quality Supervisor. Always promote the interest of the company by constantly searching for quicker, cheaper and better ways of performing tasks. Report any problem to the Laboratory Manager and take responsibility for your actions. Obey any reasonable command from higher authority (Laboratory Manager and Veterinarian). Obey any reasonable command regarding the quality system from the Quality Supervisor. Responsible for setting and achievement of Performance Development Plan (PDP) goals. Ensure that the Laboratory Manager is informed of any issues that might hinder progress. Required Skills: Active listening Adaptability Computer literacy Critical thinking Comprehension Interpersonal and cooperation Innovation Initiative Independence Troubleshooting
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