ROLE ACTIVITIES
1. Product Development and Lifecycle Management
- Lead the development of new financial products from ideation to launch.
- Manage the entire product lifecycle, including enhancements, updates, and retirement.
- Conduct market research to identify customer needs, emerging trends, and competitive positioning.
2. Strategy and Roadmap
- Define product strategy, objectives, and roadmaps that align with the institution’s business goals.
- Work with cross-functional teams (e.g., marketing, IT, operations, legal, and compliance) to execute the product strategy.
- Ensure products meet regulatory requirements and internal policies.
3. Customer and Market Insights
- Analyze customer feedback, market data, and competitive analysis to refine product offerings.
- Collaborate with customer service and sales teams to gather insights and address customer pain points.
4. Product Performance Management
- Monitor product performance, including profitability, market share, and customer satisfaction.
- Adjust product features, pricing, or positioning as needed to meet business objectives.
- Conduct product training and support for internal teams (e.g., sales, operations).
5. Stakeholder Management
- Collaborate with internal and external stakeholders to align product initiatives with broader business strategies.
- Present product performance updates and recommendations to senior management.
6. Financial and Risk Management
- Establish pricing strategies, ensuring competitiveness and profitability.
- Assess product risks and ensure proper risk mitigation measures are in place.
- Track product-related costs and manage product budget effectively.
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QUALIFICATIONS & EXPERIENCE
A bachelor’s degree in business, finance, marketing, or a related field; an MBA is advantageous.
- Certifications in product management (e.g., Certified Scrum Product Owner) or project management are beneficial.
- Strong understanding of financial markets, regulations, and customer preferences in the financial services industry
-7Â years of experience in product management, preferably within the financial services or banking industry.
- Experience in developing and managing financial products
- Proven track record of driving product innovation and improving product performance
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